Self-exclusion from Smarkets
If you need to take a break from gambling, we offer a self-exclusion option which allows you to prevent yourself from accessing your Smarkets account for a definite or indefinite period of time should you no longer wish to bet.
It is not possible to reopen your account during the term of the self-exclusion. You also have the possibility to exclude yourself immediately from our account for 24 hours. However, you can increase the term of your self-exclusion at any time and the increase will take effect immediately after it is received. A self-exclusion will remain in force at the expiry of the term of the self-exclusion unless you take steps to re-activate your account (a one day cooling off period will apply).
Smarkets will not accept a bet from you contrary to an exclusion set by you under this regulation.
Note: If you are considering self-exclusion, you may wish to register with Spelpaus. Spelpaus is a free service that enables you to self- exclude from all online gambling companies licensed in Sweden. To find out more and to sign up with Spelpaus please visit https://www.spelpaus.se/.
How to self-exclude from Smarkets
- You can self-exclude from Smarkets by logging into your Smarkets account and clicking on the settings tab.
- From here click on the ‘Limits’ page.
- Scroll down the page until you see the 'Self-Exclusion' section. From here you can select the duration you wish to self-exclude for.
Note: For exclusions above five years, or to permanently self-exclude, please contact our customer support team.
Next steps
Once you have self-excluded we recommend the following next steps:
- Seek further advice from a recognised problem gambling agency during this period.
- Install software that blocks access to internet gambling websites.
- “Unlike” and/or “un-follow” all gambling related social media accounts.