If you are unable to make a deposit it could be related to one of the following issues:

• There is a pending withdrawal on your account.
• You have not completed your Smarkets account email verification.
• You're making the payment in a different country to where your card is registered.
• Your billing address is different to the address registered to your Smarkets account.
• You have used your card too many times in the last 12 hours.
• You are depositing to Smarkets for the first time and your bank has blocked the payment as a security measure.
• You have insufficient funds in your bank/e-wallet account.
• Your account email is not the same as your Skrill or Neteller email.
• Your Skrill or Neteller account needs to be verified.
• The deposit limit has been reached for one transaction.