Protecting your privacy is important to Smarkets (Malta) Limited (“the Company”). This policy outlines how personal data we collect from you, or that you provide to us, will be processed.
We have notified the Commissioner of Data Protection about the processing of data in accordance with the requirements of the Data Protection Act (Chapter 440 of the Laws of Malta).
Please read the following policy to understand the information we collect, how we may use that information and the circumstances where we may share it with third parties.
By using our service you are accepting and consenting to the practices outlined in this policy.
Information we may collect about you
What you give us
Information about you is stored when you fill in online forms or correspond with us via email or live chat. This includes, but is not limited to, personal information provided when you register to use our service, depositing and withdrawing money or reporting issues with our service.
Information you give us may include your name, date of birth, postal address, email address, phone number, financial and credit card information, photograph, copies of identification, proof of address and other documents.
What we collect
We may automatically collect information when you use our service which may include, but is not limited to, betting transactions, account transfers, technical information such as IP address, login information, browser type, operating system and platform, and full URL clickstream to and through our website.
What we receive from other sources
We may from time to time receive information about you from third parties (including advertising networks, analytics providers, and search information providers) we work closely with.
How we use the information we collect
We collect and use your personal information and other information the Company (or others on its behalf) collect from or about you to deliver the services, to provide customer support, to undertake necessary security and identity verification checks (including checks by trusted third parties).
From time to time, we may also use your personal information to inform you about our services that we consider may be of interest to you.
In order to provide a better betting service, we may use your usage data in order to provide trading information to our liquidity partners. Data made available to our liquidity partners includes an anonymous unique identifier that represents counter-party information and markets accessed.
As part of the registration process, we will use your information details to verify your identity, making use of a soft search against registers held by authorised credit reference agencies.
The above satisfies legal and regulatory requirements; for historical and statistical purposes, for security and control, to provide you with our services, and to make more of such services available to you in the future.
Disclosure of personal information to third parties
As a policy we do not disclose any personal information to anyone other than those employees or third parties that need access to your data to provide you with a service.
From time to time, Smarkets may use your information to deliver advertising and other content to reflect your specific interests. Third-party vendors may use this data to serve adverts based on your previous visits to the Smarkets website.
We may also be obliged to share your personal information with authorities such as law enforcement or the Gambling Commission in order to comply with laws or legal process.
Protection of your personal information
We endeavour to keep your personal information protected at all times by implementing stringent technical and organisational controls.
The Company safeguards the security of the data you send us with physical, electronic, and managerial procedures. For transmission of sensitive data, SSL encryption is used on our website and to communicate with our payment processor.
Please note that we cannot guarantee that any data transmitted over the Internet is completely secure. Accordingly, we encourage you to take every precaution to protect your personal data when you are on the Internet.
We restrict access of your personal information to those employees of Smarkets who have a business reason for knowing such information, while we continuously educate and train our employees about the importance of confidentiality and privacy of customer information.
We may from time to time send you content containing links to other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to your personal information
You have a right to access any information or data that we have about you. Additionally, you have the right to have any inaccurate information corrected and, where applicable, erased.
Your right of access can be exercised in accordance with the relevant data protection legislation. If you would like access to information we have about you, it is our right to ask you to provide us with a written request.
Commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every employee of the Company.
If we are going to use your personal information differently from that stated at the time of collection, we will inform you accordingly.
Last modified: January 16, 2017