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Verification documents security

When users upload personal documents to verify their account with Smarkets we ensure the strictest security measures are taken:

  • The preferred way for users to submit documents is via the document uploader.
  • All communication with Smarkets goes through encrypted in transit and at rest which means that it’s encrypted and cannot be decrypted by anyone.
  • Access to these documents is controlled via authentication password and restricted to Smarkets employees who work directly with the product.
  • Smarkets employees can only access the documents via the admin interface.
  • Access rights to the document section of admin is only granted to users who have a business reason to have access, i.e. customer support operatives who need to verify that your documents are correct.

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