In rare instances, the site may become unavailable due to planned or unplanned downtime. Any planned downtime will be timed in order to minimise the impact on our customers.

When the site is unavailable, we will update our customers on the status of the site with site messages, as well as via our Smarkets Tech Twitter account and status page.

Note: In any instance the site is unavailable you can contact our dedicated customer service team in the following ways:

Email: support@smarkets.com
Live Chat: Logged in users only, visit smarkets.com