How can we help you?

Site unavailability

In rare instances, the site may become unavailable due to planned or unplanned downtime. Any planned downtime will be timed in order to minimise the impact on our customers.

When the site is unavailable, we will update our customers on the status of the site with site messages, as well as via our Smarkets Tech Twitter account and status page.

Note: In any instance the site is unavailable you can contact our dedicated customer service team in the following ways:

Email: support@smarkets.com
Phone: +44 207 617 7413 (Customers only, 09:00-19:00)
Live Chat: Logged in users only, visit smarkets.com (Depending on the severity of the issue)


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