If you chose for the 'cash refund losses' option

Unused cash refund expires after seven days of being credited to a user account and will be removed after this period.

If you chose for the '0% for 60 days' option

Eligible customers will be able to enjoy trading with a commission rate of 0% on all bets that settle within 60 days from the first deposit.

This will be applied to all bets that settle while the promotional commission rate is active on their account.

Any bets which settle after the expiry of the eligibility period will settle at standard commission rates.

Other reasons

Your bonus may also be removed if you have breached the bonus terms and conditions. 

The sign up offer is strictly limited to one per individual, family, household address, email address, same payment account number, IP address or shared computer.