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Account restrictions

What happens if I do not complete the verification process?

If we are unable to contact you or you do not complete the verification process within the required timeframe, it may be necessary for us to restrict or suspend your account in line with our regulatory requirements.

What type of account restrictions can you apply to my account?

Deposit block: If your deposits are temporarily blocked due to an ongoing verification review, you will be unable to deposit any funds to your account until verification has been successfully completed.

Bet block: If you have been temporarily blocked from placing further bets due to an ongoing verification review, you will be able to place any new or alter any existing bets until verification has been successfully completed.

Temporary suspension: If your account access has been temporarily suspended due to an ongoing verification review, you will be unable to log into your account until verification has been successfully completed.


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